Welcome to Bapco International Marketing Survey

BAPCO INTERNATIONAL MARKETING SURVEY

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Products & Services


Q1 - Product Variety & Grades

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q2 - Product Volume Allocation

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q3 - Flexibility in Shipping Schedule

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q4 - Slop Receiving Facilities

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q5 - Bunker Facilities

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q6 - Permission of Independent Inspections

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Shipping & Logistics


Q7 - Timely Shipment of Products

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q8 - Vessel Turnaround

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q9 - Ship Release

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q10 - Quality of Laboratory Testing

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q11 - Quality of Shipment Documents

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q12 - Handling Ship/Shore Difference

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q13 - Handling Sample (Expediency)

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q14 - Effectiveness of Berthing Facilities

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q15 - Effectiveness of Wharf Staff

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q16 - Effectiveness of Wharf Facilities

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Technical Support


Q17 - Assisting in Product Specifications

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q18 - Implementation of Special Orders

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q19 - Resolving Conflicts / Differences

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q20 - Handling Ship/ Shore Technical Matters

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q21 - Handling Safety Matters

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q22 - Handling Off-Spec Products

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Sales & Marketing


Q23 - Staff Tolerance

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q24 - Staff Availability

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q25 - Staff Friendliness

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q26 - Handling Customer Complaints

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q27 - Effective Negotiation Skills

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q28 - Responsiveness to Consumer Queries

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q29 - Flexibility in Implementing Contracts

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q30 - Resolving Contractual Disputes

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q31 - Resolving Demurrage Cases

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q32 - Effectiveness of Meetings

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q33 - Flexibility in Meeting Schedules

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q34 - Quality of Invoice

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q35 - Transparency of Information

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.


Q36 - Usefulness of Website (www.bapco.net)

Please select below option as per the importance of the question for your business and your degree of satisfaction and capability of BAPCO.